Human Resources in the Leisure and Recreation Industry Essay

Most strong suit sized to large clientelees flummox a human resource department, which looks afterwards the welfare of staff who are employed in the company.The Leisure and entertainment Industry is the biggest growing area of business in the UK with people expending of over 12 billion on leisure and recreation products/services. at that place are * people wee-weeing in the Leisure and Recreation application in the UK. Many of whom release on a temporary al-Qaida linked to tourism. away and Internal Influences on a departmentExternalEconomic climateIf the country were in recession this would mean that a lot of people would be unemployed and therefore not fit to spend coin on leisure and recreation industry because they would pauperisation to spend on their basic needs i.e. tax, bills, food etc. withal in the UK employees often have a game up disposable income, which substance that after an employee gains income paying all tax, bills, mortgages etc, then most employee s exit have m unityy to spend on the leisure and recreation industry because of their lavishly disposable income.Minimum wageThe national minimum wage bequeath be 5.05 per hour in October 2005 but this often changes from sentence to time, so that it croup meet the demands of damage of living. So if the wage was less than the cost of living people will not be able to return to live and spend money and whitethorn need to invent unornamented shifts/hours to gain more money. However the leisure and recreation industry may have higher wage so that it lav motivate the employee because money is the biggest method of penury.Trends in consumer demandIn the fast moving footstep of life of today, many consumers want leisure and recreation facilities open sooner and later. This bureau that human resources departments need more malleable operative arrangements with staff. So they may need to recruit extra staff to do unalike shifts.Employment trendsMany students apply to do te mporary contracts in the spend months, because students have passs and so will work for extra money. This is besides a good advantage for the HR, as they will organise holidays for other employee that will want to go on Holiday especially during the summer months. So the student will apply to fill in for other employees to go on Holiday.Skills shortagesIn whatsoever industries such as woodwork and engineering there is a growing shortage of impudent recruits spill into the trade. The leisure and recreation industry bucks the trend as more and more courses at schools colleges and university focus on the subject/industry.There are more skills needed in the carpentry and engineering (or other) industries than the leisure and recreation industry, which is wherefore there are more new recruits breathing out into the trade.Location issuesIf the business is located in the city then it will be truly good for the business especially the HR, as there will be a high rate of usance a nd there will be a high number of people with suitable skills. However the expound would be expensive and the cost of labour would also be high as the cost of living will be high in the city.InternalOrganisational structureOrganisation charts are mainly used in larger businesses to show where different bloods fit into the organisation (shows whos doing which job). It also shows the different levels of responsibility employees have. So the higher you go up the chart the responsibility of employees increases.Responding to customer trends in terms of products or services analyse of staffing requirements from department headsBefore HR can recruit any one they will need to look if vacancies are available by going around the other departments and ask heads of the departmentsStaff turnover, career movesSickness rates, absenteeism and levels of motivationLegally an employer cant employ someone else to do a job on a durable basis if there is someone else doing the job already. Statistic ally employees in the UK work till late, which is why the governance are trying to, decrease the number of working hours. This is because working parents calculate to neglect their children and arent spending enough time with them.Flexible work forceHR tries to make employees working time actually flexible and so this is why they recruit extra staff to do some shifts permanently so that every employee has flexible working time. Sometimes the HR will recruit some to do part time i.e. Saturdays when it is very busy they will recruit part time employees or unconstipated temporarily like the summer holidays.Recruitment and SelectionTo recruit an employee, stolon a HR manager for example will have to go around to other different departments to find vacancies, so that he/she can recruit new members of staff. consequently if vacancy is available HR will have to draw up a* Job description this shows the roles of the job of the employee* Person specification outline of the skills and qualities required of the post holder*Then they will have to advertise it on the local newspaper or Internet. HR can also go to jobcentres, employment agencies or oral sex hunters to find employees with higher qualities but this method would be expensive and time consuming so it is mainly used to find employees to do jobs needing high skills.After the job has been advertised, HR will have to go through and through a process called selection (selecting the right employee) and so HR straighten out through the applications, putting aside any which are definitely not suitable and then producing a shortlist of applicants to call for selection. This saves time and so next HR will have to arrange interviews for the applicants shortlisted and so references can be followed, practical testing, psychometric testing etc, can be do to speed up the process of selection. Selection process can shift depending on the organisation.Contract of EmploymentContract of employment subjects the terms and conditions of the job, video display a licitly binding agreement between the employer and employee. So if an employee offers to work for an organisation then in return the employer must pay that mortal to do the work. Contract of employment mainly states* Holidays and sick pay entitlement legally Employees are entitled to at least 4 weeks holiday and so it should state how many weeks of holiday the employee is entitled to, also it should state whether employee is entitled to employer sick pay or SSP (Statutory Sick Pay)* Grievance and corrective procedures it should state who the employee can refer if he or she has a mark and should state who is responsible for disciplinary procedures.* Notice periods If an employee decides to leave or is fired by the employer then it should state the notice time for that i.e. one-month notice time.* profits/pay it should state the amount of pay the employee should receive when job is done, also it may state how it is paid i.e. electron ically.* Hours of work it should also state the hours of work i.e. 48 hours a week, and what time he/he will dinero and finish* Fringe benefits it should also state* Period of contract whether it is permanent or temporaryAn employee is legally entitled to a contract of employment if he/she is working for the business for 1 month or more. key components of staff teaching and developmentInductionStaff Appraisal tuition and DevelopmentInduction training is given at the start of a new job to show how the activities of the firm are organised.Performance Reviews self EvaluationPeer EvaluationTarget SettingMeasuring individual and group output/productionMentoring and coachingApprenticeshipsIn-house trainingExternal trainingMotivationKeeping staff propel is good for the business because* motivated workers are more productive and higher productivity usually means higher profits.* In a service industry, workers who are well motivated will provide a better level of customer service, r etention the customers happy.* Staffs who are well motivated are more likely to full stop with the company. They grow in experience and become even more rich to their employer.* If a business successfully keeps the staff it has, the cost of recruiting and training new staff is reduced. Management styles Job Rotation, Job Enlargement Team working Financial incentivesAn employee can be demotivated if* The environment is not safe, so the HR will have to make the environment safe.* The managers/employer