Golds Gym Essay Example for Free

florids Gym EssayGolds gym has been the authority in physical seaworthiness since 1965 dating ass to the original Golds Gym in Venice, California. It was the place for serious fitness. Thereafter, Golds Gym quickly became known as The Mecca of bodybuilding. In 1977, Golds Gym received international attention when it was featured in the movie Pumping Iron that starred Arnold Schwarzenegger and Lou Ferrigno.Today, Golds Gym has spread out its fitness profile to digest all of the latest equipment and services, including group exert, own(prenominal) teach, cardiovascular equipment, spinning and yoga, while maintaining its core weight upbringing tradition. With 3.5 million elements worldwide, Golds Gym continues to change lives by helping people get hold of their case-by-case potential.Mission Statement To enhance the quality of life in the communities we serve, by dint of with(predicate) our fitness philosophy, facilities, programs, and products and to instill in the l ives of people everywhere the value of health andfitness.We ar committed to exceeding our members fitness goals by utilizing our rich history constituted over the last 42 old age of superior training, teaching, support and guidance provided by the largest and the go around fitness organization in the world. utility excellence is our well-heeled rule.Vision To inspire, support, and lead every member in their apparent movement toward a healthy, productive, and fun life, and to provide a safe, fun, energetic, rewarding, and fair working environment.We are the inspiration and the leadership that give guide the Wenatchee Valley to be the fittest community in America. We are the Customer Care benchmark.We are passionate well-nigh helping new(prenominal)s.We are a great company for which to work.Core ValuesRespect Have regard for others beliefs and viewpoints. Candor Speak openly and h championstly.Integrity Dont act as though you have values Be your values. If you really do nt care about other people, PLEASE dont work here. eruditeness and intimacy Sharing Intellectual capital is our most valuable treasure. Share what you learn and be open to learn from others. Teamwork This isnt about you or me. It is about us. Make everyone around you look corking. Humility We are all equally master(prenominal).and equally unimportant. Accountability True accountability is the process of constantly request yourself what else can I do to make things better?While it may have started out as a humble hard core training gym, Golds Gym has grown into a fitness empire. So does big mean bad? Or can incorporate gyms still be a good place for independently minded personal trainers?With hundreds of locations across the world, the mega fitness employers of hour fitness, Bally Total fittingness and Golds gym are going to be alluring places where personal trainers can get almost guaranteed employment. The Personal development stage business Board is packed with entry level jobs.Golds Gym International, Inc. is an international chain of integrated fitness centers commonly referred to as gyms. Each gym features a wide array of elaborate equipment, group ferment classes and personal trainers to assist clients. Its headquarters are in Irving, TexasToday, Golds Gym claims to be the largest chain of co-ed gyms in the world, with more than 750 locations in 42 states and 30 countries. Golds Gym has a membership of more than cardinal and a half million, split almost equally between male and female patrons. Golds Gym locations are equipped with cardiovascular and strength training equipment and offer group exercise classes such as group cycling, Pilates, Latin dance yoga and stretching through the company GGX (Golds Group Exercise) program. Many gyms also offer basketball, liquid pools and boxing studios.Golds Gym is privately owned. It was acquired from its previous owner, private equity firm Brockway Moran Partners, by Robert Rowlings TRT Holding s in 2004 for approximately $158 million. Brockway Moran had acquired the company in 1999. The current chief corporate officers include President and CEO Jim Snow, David Fowler as senior divisional vice president, and Aaron Watkins as senior vice president of finance and story.Average Golds Gym Salaries As of May 30, 2012, the just salary for golds gym jobs is $41,000 USD. Average golds gym salaries can vary greatly due to company, location, industry, bring and benefits. This salary was calculated victimisation the average salary for all jobs with the term golds gym anywhere in the job listing. patronages Employees must be at least 18 years of age. Golds Gym is an equal opportunity employer who recognizes the value of having a diverse workforce. It seeks and encourages qualified applicants regardless of gender, ethnicity, or other cultural or physical characteristics.Fitness gross revenue ManagerOur gross gross gross revenue Managers are responsible for consistent improvement of company sales and physical processs through effective planning, implementation, physical exercise and exercise of independent view and discretion in determining how to best maximize profits, contain cost, and hold club employees accountable.Personal instruction gross revenue ManagerPersonal fosterage Sales Managers are responsible for selling training packages for our certified personal training staff and holding Personal train Sales Counselors and Personal Trainers accountable. Fitness Sales CounselorA Membership Sales Counselor will participatingly pursue enrollment of new members through self-generated and Company-sponsored programs, promotions and referrals. This includes establishing and maintaining lead boxes calling on new businesses for corporate accounts, obtain leads from existing members, give club tours and membership presentations, utilize reckoner programs to track appointments and sales.Personal Training Sales CounselorA Personal Training Sales Counselor will actively pursue enrollment of new members into Golds Gym Pro Results Personal Training packages by providing introductory training assessments, and utilizing computer programs to track appointments and sales. trading operations ManagerThe job of our Operations Managers is to ensure that our members receive exceptional service from a happy, fond staff in a clean and well-maintained facility. Operations Managers hire, train, and supervise all fitness, babysitting and janitorial staff, resolve all membership issues, update past due accounts, know payroll and supplies budget, and uphold company standardsClub StaffThe job of our club staff is to meet, greet and check-in members and guests of Golds Gym, provide excellent guest service and update members account randomness using various computer applications and be assertive, enthusiastic and punctual.Group Fitness (Aerobics)Group Fitness Trainers are enthusiastic, professional, motivated, stimulated individuals who enjoy teachin g group fitness. They have experience in teaching one or several of the following formats Cycling, Step, Latin, Hip Hop, catch fire weight dumbbells, Kick box Cardio, Aqua, Mat Pilates and yoga.Personal TrainerThe main responsibility of our Personal Trainers is to design and implement programs for our personal training clients. They are evaluate to treat all clients in a professional and compassionate manner and be prepared to advise clients of what to do during their off day when they are exercise on their own. In general, the trainer position brings you to be a positive fitness role model for all our clients and club members twist MaintenanceThe Building Maintenance personnel must have experience in at least one of the following specialties wood floor refinishing, tile work, HVAC, painting, CPO, plumbing, electrical.JanitorThe Janitor maintains the cleanliness and beauty of the club by cleaning the locker rooms, mopping floors, emptying trash containers, wiping off counters, c leaning equipment, cleaning mirrors and windows, etc.Equipment TechnicianThe Equipment Technician must have a solid experience troubleshooting electrical, electromechanical and mechanical remainss.Job DescriptionsTasksOperate office machines, such as photocopiers and scanners, voice mail systems, and personal computers. Answer tele call offs, direct calls, and take messages.Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain info, take orders, and address complaints. Open, sort, and route succeeding(prenominal) mail, answer proportionality, and prepare outgoing mail.Compile, copy, sort, and file records of office activities, business transactions, and other activities. Compute, record, and proofread data and other information, such as records or reports. Type, format, proofread, and edit correspondence and other documents , from notes or dictating machines, using computers or typewriters. Complete work schedules, manage calendars, and arrange appointments. Review files, records, and other documents to obtain information to respond to requests. Greets each member and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym. Says Hello to all incoming guests and says Good-bye to all outgoing guests. Provides certification and control to the front door area of the facility. Checks each member into the gym using the proper check-in procedures. Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. Register all guests into the gym using proper registration procedures. Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner. Answers phone by the third ring in a professional and genteel manner and uses proper phone greeting techniques.Addresses callers requests and/or takes appropriate messages. Registers all prognosticate inquiries in the TI register in the Master Production binder and transfers the call to the appropriate Fitness Consultants. Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. Responds immediately to member requests, inquiries and concerns. Maintain polished appearance and wear proper uniform attire with nametag while on duty. Distributes keys, towels and other materials as motivatinged.Reserves time/makes appointments for tanning, special classes or other activities sponsored by the gym.ToolsFranking or postage machines Postage machinesPhotocopiers Photocopying equipmentScanners Data input scannersComputers Laptop and Desktop computerengineeringAccounting software system program Billing software Bookkeeping software Intuit QuickBooks software Data base user interface and query software Alpha software Alpha Five IBM Check Processing Control System CPSC Mi crosoft Access St. Paul Travelers e-CARMA Document commission software Filing system software Records focussing software Transcription system software Spreadsheet software Microsoft Excel word of honor processing software Microsoft WordKnowledgeClerical Word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Customer and Personal Service Providing customer and personal services including customer needs assessment, meeting quality standards for services, and rating of customer satisfaction. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Accounting Principles Understanding of basic accounting principles and hard currency processing procedures. SkillsActive earshot Giving full attention to what other people are saying, winning time to understand the points being made, asking question s as appropriate, and not interrupting at inappropriate times. Reading Comprehension Understanding written sentences and paragraphs in work related documents. Speaking Talking to others to convey information efficaciously.sociable Perceptiveness Being aware of others reactions and understanding why they react as they do. Time Management Managing ones own time and the time of others. Writing communication effectively in writing as appropriate for the needs of the audience. Service Orientation Actively smell for ways to help people. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. AbilitiesOral Comprehension The ability to list to and understand information and ideas presented through spoken words and sentences. Oral cheek The ability to communicate information and ideas in speaking so others will understand. compose Comprehension The ability to read and understand in formation and ideas presented in writing. savoir-faire Recognition The ability to identify and understand the speech of another person. Written Expression The ability to communicate information and ideas in writing so others will understand.Information Ordering The ability to arrange things or actions in a certain order or pattern, according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Work ActivitiesInteracting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. acquire Informat ion Observing, receiving, and otherwise obtaining information from all relevant sources. Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other immaterial sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Organizing, Planning, and Prioritizing Work produceing specific goals and plans to prioritize, organize, and accomplish your work. commiting and Maintaining Interpersonal Relationships growth shaping and cooperative working relationships with others, and maintaining them over time. RequirementsEducationThis occupation requires a high cultivate diploma.Related ExperienceSome previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. Job TrainingEmployees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. Job ZoneExamplesThese occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.TasksObserve participants and inform them of corrective measures necessary for skill improvement. Instruct participants in maintaining exertion levels to maximize benefits from exercise routines. Offer alternatives during classes to accommodate different levels of fitness. Plan routines, fill appropriate music, and choose different movements for each set of go throughs, depending on participants capabilities and limitations.Teach proper breathing techniques used during physical exertion. E valuate individuals abilities, needs, and physical conditions, and develop fitted training programs to meet any special requirements. Monitor participants progress and adapt programs as needed. Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment. Provide students with information and resources regarding bread and butter, weight control, and lifestyle issues. Administer emergency first aid, wrap injuries, treat minor chronic disabilities, or refer injured persons to physicians.Tools proportionateness beams Balance boards Balance disksExercise balls Medicine balls Weighted exercise ballsFitness weights Fitness jog belts Free weights Water ankle weights Weighted swim vests MicrophonesTechnologyCalendar and scheduling software Appointment scheduling software Contemporary Web Plus Appointment-Plus Data base user interface and query software BioEx Systems Exercise Expert DietMaster Systems DietMaster Medical software BioEx Systems Nutrition Maker PlusProject management software BioEx Systems Fitness Maker Get Physical Software Personal Trainer Pro Natural Fitness Concepts The Trainers Edge Vesteon Software Personal Trainer-PDA KnowledgeCustomer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Psychology Knowledge of human behavior and exercise individual differences in ability, personality, and interests learning and motivation psycho discursive research methods and the assessment and treatment of behavioral and affective disorders. SkillsInstructing Teaching others how to do something. Service Orientation Actively looking for ways to help people. Speaking Talking to others to convey information effectively. Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Learning Strategies Selecting and using training/instructional methods. Monitoring Monitoring individuals, or organizations to make improvements or take corrective action.Coordination Adjusting actions in relation to others actions. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. shrewdness and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.AbilitiesGross Body Coo rdination The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. Stamina The ability to exert yourself physically over long periods of time without getting winded or out of breath. eubstance Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without self-aggrandising out or fatiguing. Oral Expression The ability to communicate information and ideas in speaking so others will understand.Extent Flexibility The ability to bend, stretches, twist, or reach with your body, arms, and/or legs. Dynamic Strength The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistivity to muscle fatigue. Speech Clarity The ability to speak clearly so others can understand you. Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects. Oral Comprehension The abili ty to listen to and understand information and ideas presented through spoken words and sentences.Work ActivitiesPerforming everyday Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time. Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including fine contributions. Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Assisting and Caring for Others Providing personal assista nce, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. RequirementsEducationMost occupations in this regularise require training in vocational schools, related on-the-job experience, or an associates degree. Related ExperiencePrevious work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to get along the job. Job TrainingEmployees in these occupations usually need one or t wo years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. Job ZoneExamplesThese occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents. Sales ManagerTasksManage, hire, train and develop sales staff. Generates sales leads through companys sponsored events while coordinating with the regional marketing function locally. Oversees lead generation for sales team through Companys sponsored (walk-ins) and employee sponsored (outreach and promotions). incite sales staff and monitor their take levels by using the established protocols and sales system programs. Hold daily production meeting with sales team.Establish and maintain the standar d company protocol for sales tours andprice presentation. Maintain and direct training development of the gym sales staff. Establish and maintain an active referral system with the sales team. Establish and maintain a lead box/lead bowl system and monitor on a periodical basis. Develop and retain corporate client relationships through the sales team on a monthly basis. Audit sales team on a monthly basis.Maintain acceptable level of personal sales production. Submit monthly game plan for training, promotions and department meetings to General Manager and Area Manager. Create, implement and labour special events for the gym with regional marketing to generate new member sales. Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.Addresses callers requests and/or takes appropriate messages. Registers all telephone inquiries in the TI register in the Master Production Binder and transfers the call to the appropriate Fitness Consultants. Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. Responds immediately to member requests, inquiries and concerns. Maintain neat appearance and wear proper uniform attire with nametag while on duty. Distributes keys, towels and other materials as needed.TechnologyCalendar and scheduling software opposition management software Scheduling software Customer relationship management CRM software Eden Sales Manager FrontRange Solutions Goldmine software Salesforce.com Salesforce CRM van Software Vanguard Sales Manager Data base user interface and query software Data entry software Microsoft Access Electronic mail software Email software IBM Lotus Notes Microsoft Outlook Spreadsheet software Microsoft ExcelKnowledgeSales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. Customer and Personal Service Knowledge of principles and processes for providing custome r and personal services. Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, hire and benefits, labor relations and negotiation, and personnel information systems. Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.Psychology Knowledge of human behavior and performance individual differences in ability, personality, and interests learning and motivation psychological research methods and the assessment and treatment of behavioral and affective disorders. Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. SkillsSpeaking Talking to others to convey information effectively. Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination Adjusting actions in relation to others actions. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Service Orientation Actively looking for ways to help people. Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one. Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.AbilitiesOral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression The ability to communicate information and ideas in speaking so others will understand. Written Expression The ability to communicate information and ideas in writing so others will understand. Problem Sensitivity The ability to tell when something is wrong or is plausibly to go wrong. It does not involve solving the problem, only recognizing there is a problem.Speech Recognition The ability to identify and understand the speech of another person. deductive Reasoning The ability to apply general rules to specific problems to produce a nswers that make sense. Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Written Comprehension The ability to read and understand information and ideas presented in writing. Work ActivitiesSelling or Influencing Others win over others to buy merchandise/goods or to otherwise change their minds or actions. Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time. Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organizatio n to customers, the public, government, and other external sources in writing, or by telephone or e-mail. Guiding, Directing, and Motivating Subordinates Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members. Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems. Developing Objectives and Strategies Establishing long-range objectives and specifying the strategies and actions to achieve them. Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. RequirementsEducationMost of these occupations require a four-year bachelors degree, but some do not. College degree preferred. High school diploma and some college courses comp leted is required Fitness certifications. Related ExperienceA considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. Previous experience in the fitness area as manager or sales head. Job TrainingEmployees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. Internal sales training at the fitness center. Job ZoneExamplesMany of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, environmental engineers, criminal investigators, and special agents.Job Evaluation Point Method AnalysisDefining Compensable Factors1. Effort ardent and conscientious activity intended to do or accomplish something through the exertion of phy sical or mental power. 2. Skill ability and capacity acquired through deliberate, systematic, and sustained effort to smoothly and adaptively carryout complex activities or job functions involving ideas (cognitive skills), things (technical skills), and/or people (interpersonal skills) 3. Contact with Others reaching out to or being in encounter with another person, business or entity. For example, a salesperson may contact another person or business for a potential sale. 4. Complexity of Duties check off of having many another(prenominal) diverse and autonomous but interrelated and interdependent components or parts linked through many dense interconnections. 5. Decision Making gradation to which judgment is required to address typical problems associated with the position, and the impact that these decisions will have on the businessEffortThis factor evaluates physical and mental requirements of the job. It considers the amount of point work, diversity of tasks, deadline pres sures, and emergency situations. DegreeDescription of Characteristics1Minimal effort required (e.g., tasks are simple and routine, and use well-defined procedures) 2Limited effort required (e.g., tasks are simple but varied, with some limitations set by standard practices and procedures) 3Moderate effort required (e.g., tasks have some transmutation and complexity,with work governed only by broad instructions and objectives) 4Substantial effort required (e.g., tasks are exceedingly varied and complex, involving analysis and evaluation of many complex and important factors) 5Extreme effort required (e.g., tasks are highly varied and extremely complex, involving analysis and evaluation of many complex and important factors)SkillsThis factor evaluates the ability to exercise cognitive skills, technical skills, and/or interpersonal skills. DegreeDescription of Characteristics1Little skill required (e.g. use of interpret and writing, adding andsubtracting following of instructions, co mputer literacy and proper speech, with basic health and fitness skills) 2Limited skill required (e.g. use of simple use of formulas and formulation of schedules operation of equipment and machines checking of reports, forms, records, and comparable data, with fitness training skills) 3Moderate skill required (e.g. use of different methods of analysis interpretation of data, uniform to 1 to 3 years applied training in a busy or specialized occupation with fitness training skills) 4Substantial skill required (e.g. use of advance methods of analysis and interpretation, all varieties of measuring instruments, equivalent to complete accredited apprenticeship in a recognized occupation or equivalent to a 2-year health, nutrition or fitness college education and skills) 5Extreme skill required (e.g. use of higher application of principles and the performance of related practical operations, together with a comprehensive knowledge of the theories and practices, health, fitness, managemen t and other related fields. Equivalent to completing 4 years of health, nutrition or fitness college or university education and skills)Contact with OthersThis factor evaluates personal interaction with others outside direct reporting relationships (e.g. employees from other departments, customers, vendors/suppliers, the general public, etc.) and the degree to which the employee works with or through other people to achieve organization goals. It includes internal and external contacts and evaluates the frequency of the contact, the nature of the contact (informational vs. influencing), and the degree of impact the contact has on the organization.DegreeDescription of CharacteristicsHas little or no interaction with others (less than 20% of work time) and contact is internal, limited to co-workers and the direct supervisor for thepurpose of supplying or obtaining information on routine matters. (Seeking and exchanging information, engaging others in conversation, and responding to q uestions) 2Has moderate interaction with others (21% to 50% of work time) and contact is internal with other departments and superiors in other areas, for the purpose of supplying or obtaining information, but may require some influencing skills, tact and discretion. (Interpreting and explaining information, outlining alternative actions, and or gaining information from others) 3Has frequent interaction with others (more than 51% or work time) and contact is both internal and external to the organization, for the purpose of supplying or obtaining information, and may require minimal influencing skills, tact and discretion. (Interpreting and explaining information, outlining alternative actions, and gaining information from others) 4Contact is both internal and external to the organization, for the purposes of influencing and persuading in order to carry out company policy or goals. Requires communication skills, tact, discretion, persuasion, and an awareness of dynamics and organiza tion goals with respect to external contacts (customers, suppliers, government entities, the community, or others) to gain cooperation. (Convincing other people, resolving disagreements, leading group activities, making presentations, or counselling) 5Contact is both internal and external to the organization, primarily with top management levels, for the purposes of influencing and persuading in order to carry out company goals. Requires an awareness of strategy and timing. May involve difficult or sensitive negotiations requiring considerable tact, discretion, communication skills, and persuasiveness. (Formal or informal negotiations, resolution of complex situations, formalized debates or presentations)Complexity of DutiesThis factor evaluates the complexity of duties with regards to the degree of independent action, standardized job duties, exercise of judgement, job decisions, exercise of discretion, resourcefulness, or creativity in devising methods, procedures, services or pro ducts. DegreeDescription of CharacteristicsLittle Judgement Understands and follows simple instructions. 2Some Judgement Follows exact instructions and standard procedures to perform repetitive or routine duties. 3Simple Analytical Judgement Plans and performs varied duties requiring an extensive knowledge of a particular field. Uses a wide range of procedures. 4Complex Analytical Judgement Plans and performs a wide motley of duties requiring a broad knowledge of company policies and procedures in addition to extensive knowledge of a particular field. 5Advanced Analytical Judgement Plans and performs difficult work without set spring or procedures. Involves highly technical or involved projects that have new or constantly changing problems.Decision MakingThis factor evaluates the thought process of selecting a logical choice from the available options. When trying to make a good decision, a person must weigh the positives and negatives of each option, and consider all the alterna tives. For effective decision-making, a person must be able to forecast the outcome of each option as well, and based on all these items, determine which option is the best for that particular situation. DegreeDescription of CharacteristicsRequires few decisions and duties are usually very standardized. 2Exercises judgement to analyze facts or conditions to determine what action should be taken using standard practices. 3Requires minor decision making.Requires outstanding judgement and initiative to deal with complex factors not easily evaluated. Makes decisions based on precedent and company policies. 5Ingenuity and exceptional judgement necessary to deal with not easily evaluated factors and to interpret results. Makes decisions that involve a great deal of responsibility.Job Description for Customer Service Representative/Front DeskProcesses orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures inwardly a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Customer Service Representative I U.S. National AveragesThe median expected salary for a typical Customer Service Representative I in the United States is $30,380. This basic market pricing report was prepared using our Certified Compensation Professionals analysis of survey data collected from thousands of HR departments at employers of all sizes, industries and geographies.Additional InformationOnet SourceMedian wages (2011)$13.07 hourly, $27,190 annualJob Description for Fitness InstructorCoordinates all fitness programs for a facility. Organizes and instructs exercise class es for all fitness levels. Ensures that all participants are properly trained on the use of the facilitys exercise equipment. Responsible for making sure that the exercise area and equipment are safe and clean. May require a bachelors degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor.Source HR Reported data as of June 2012The median expected salary for a typical Fitness Instructor in the United States is $47,240. This basic market pricing report was prepared using our Certified Compensation Professionals analysis of survey data collected from thousands of HR departments at employers of all sizes,industries and geographies.Job Description for Sal esEnsures the maximum effectiveness of the sales force by developing and implementing training programs. Designs and delivers training sessions on company products, business practices, and other topics as needed. Monitors and reports on the effectiveness of training programs and may share initial needs analysis. Requires a bachelors degree in a related area and 0-2 years of experience in the field or in a related area.Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Directs and oversees an organizations sales policies, objectives, and initiatives. Sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Relies on extensive experience and judgment to plan and accomplish goals.ConclusionRecent industry compensation surveys state that employees remain in their jobs for 1 year or more. Though employee motivation is strongly derived from an individuals passion for his or her work, compensation plays a major role in satisfaction and retention. According to the U.S. section of Labor, fitness instructors average salary is $20.25 per hour, while rates for specialty instructors, yoga/Pilates instructors, group fitness instructors and personal trainers range from $23.75 to $30.50 per hour, on average. Knowing how fitness jobs are positioned within the wider employment market can help keep the industry competitive. However, with increasing numbers of career fitness professionals, progressive salary changes within the industry are perhaps equally important. Golds Gym follows a lag policy and although it has remained in the industry for the past decades, it is still one of the most criticized gyms in America unfavorable reviews.Referencehtt p//www.glassdoor.com/Salaries/personal-trainer-salary-SRCH_KO0,16.htm http//www.bls.gov/ooh/personal-care-and-service/fitness-trainers-and-instructors.htm http//www.careerbliss.com/salary/golds-gym-salaries-284979/ http//www.bls.gov/ooh/personal-care-and-service/fitness-trainers-and-instructors.htm http//www.onetonline.org/link/summary/43-9061.00AdditionalInformation http//swb.salary.com/salarywizardhttp//www.simplyhired.com/a/salary/search/q-golds+gymhttp//www.lafitness.com/pages/employment.aspxhttp//www1.salary.com/Personal-Trainer-salary.htmlhttp//www.glassdoor.com/Salary/LA-Fitness-Salaries-E12445.htm